♥ Where are you shipping from?
We ship from Spain!
♥ When will my order arrive?
We will be sending orders throughout December and January.
Once we've shipped your order, you'll be able to follow it through the tracking number we'll send.
Here are a few approximate waiting times so you can have an idea of how long your package may take to arrive from the moment we send it to you:
- Domestic orders (Spain) take between 2 to 10 days.
- Orders delivered to Europe can take between 1 to 3 weeks.
- For the rest of the world, it can take between 2 to 6 weeks to arrive.
Please note that we are a small team (me, myself and I) managing this store and we'll try to work as fast as possible. It will take us -at least- 1-2 weeks to set your order and ship it. (after we've received the pre-order items from our manufacturer, this may take 1-2 weeks top).
Orders will be shipped throughout December and January. Be mindful on the manufacturing times detailed in every product in case of sold out stock.
♥ Change and cancel policy.
If you need to change something from your order (delivery address for example) and it has not been shipped, please send an email to [email protected] .
Once your order has been shipped, no cancellations or changes can be made, it’s out of my control, sorry!
Please take this into consideration before placing your order. Thank you!
♥ Will my package be charged delivery/custom fees?
Custom and duty fees are not included in your order total price. All orders outside of Spain are subject to customs and duty fees and the price of these may vary according to each country.
Please note that we're not responsible for any shipping deliveries that may be affected by customs natural process.
♥ DISCLAIMER
PLEASE make sure you write you address correctly! We're not responsible if your package doesn’t get to their destination because you wrote the wrong address.
♥ For any question, please contact me at: [email protected]